SHIPPING

NAMASTE

A note to all of you beautiful souls.

NAMASTE you beautiful soul.

Snakes and Shanti is a small business, a one-woman show, I try my very best to have most orders shipped the next business day.

At times this can be difficult so please be understanding in the rare circumstance that times may vary. Please allow within 3 - 10 business days of you placing your order.  

Orders will not be shipped on weekends or holidays. 

 

SHIPPING

$10 (AUD)  FLAT RATE - REGULAR POST via AUSTRALIA POST 

Shipping within Australia

Once shipped please allow approximately 2 - 14 business days for standard shipping. 

 

Shipping - New Zealand 

$20 (AUD) FLAT RATE - REGULAR POST via AUSTRALIA POST 

Once shipped please allow approximately 3 - 10 business days for standard shipping. 

 

Shipping internationally

$30 (AUD) FLAT RATE - REGULAR POST via AUSTRALIA POST  

Snakes and Shanti ship internationally via airfreight.

Once shipped please allow approximately 2 - 8 weeks for standard shipping. 

Every country has different arrival times.

 

International Taxes & Duties 

When shipping internationally all applicable custom or import fees, taxes and duties are the sole responsibility of the customer/recipient.  

The customer/recipient of the parcel must pay these charges.

Unfortunately I have no control over these charges and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

IMPORTANT INFORMTION:

ALL ORDERS ARE SENT WITH A TRACKING NUMBER 

Please ensure that you have entered the correct email address when checking out.

All Tracking numbers and sent via email, once your items has been shipped.

Please check auspost.com.au for more details regarding the delivery of your order.

I do not have control over whether your order gets stuck in customs/sort facilities both within Australia and internationally. 

If you wish to purchase shipping insurance for your order, please contact me prior or immediately after completing your order. This will be an extra charge for customer according to location. 

If your order gets returned to Snakes and Shanti because of wrong address or failure to collect the item, you will have to pay for the re-postage cost.

 

FREE LOCAL DELIVERY - SURF COAST RESIDENTS ONLY

To my local neighbours who live on the surf coast – Torquay & Jan Juc, I offer a free personal delivery.

This is a beautiful way to help the environment by cutting down packaging.

Plus I give out free hugs too. 

At the check out please use the code - SURFCOAST 

For further enquiries regarding deliveries, feel free email contact@snakesandshanti.com